
Lightning Performance
Sub-50ms message delivery globally with 99.9% uptime ensures your customers never wait.
Simple, Powerful, Effective
NexChat delivers blazing-fast customer support through intelligent automation and seamless integration.
Connect
Customers reach out through your branded chat widget. Real-time notifications ensure instant response from your team.
Convert
Smart ticket integration allows agents to seamlessly convert chats to tickets with priority routing and agent assignment.
Analyze
Real-time analytics provide insights on every interaction, response times, and agent performance to optimize your support.
Built for Performance & Scale
NexChat combines blazing speed with intelligent features to deliver the ultimate customer support experience.
Lightning Performance Sub-50ms message delivery globally with 99.9% uptime guarantee.
Visual Theme Studio Live preview customizer with light/dark modes and custom themes on request.
Multiple Widget Layouts Choose between default, compact, and other designs that adapt to any website.
Smart Ticket Integration Seamlessly convert chats to tickets with priority routing and SLA tracking.
Full API Access Complete REST API + Chat SDK for custom widgets and ticket systems.
Advanced Analytics Real-time insights on interactions, response times, and agent performance.


Seamless Customer Experience
Your customers interact with a beautifully designed, fully customizable chat widget that integrates seamlessly into any website.
Instant Connections Customers connect immediately without any setup or registration required.
Branded Experience Customize colors, positioning, and styling to match your brand perfectly.
Mobile Optimized Works flawlessly on desktop, tablet, and mobile devices with responsive design.
Real-time Status Shows agent availability and response times for transparent communication.
Built Different, Built Better
Purpose-built for gaming communities and hosting providers who demand the best.
Blazing Speed
< 50ms global latency, 10x faster than traditional platforms
Design Studio
Built-in theme customizer with instant preview + paid custom themes
Developer-First APIs
Build custom widgets & ticket systems with our comprehensive SDK
Gaming/Hosting Focus
Purpose-built for gaming communities & hosting providers
Unified Support Hub
Chat, tickets, and analytics in one seamless platform
Enterprise Multi-tenancy
Full white-label capabilities for agencies/resellers
Gaming Communities Worldwide
Join thousands of gaming communities and hosting providers who trust NexChat for their customer support needs.
Support that scales with you
Choose the perfect plan for your support needs
Monthly Pricing
Annual Pricing
Starter
Perfect for small teams
- 1,000 messages/month
- Real-time chat widget
- Basic ticket system
- Standard analytics
- Email support
- NexChat branding
Professional
For growing businesses
- 5,000 messages/month
- Everything in Starter
- Advanced ticket routing
- Visual Theme Studio
- Priority support
- Advanced analytics
Business
For established companies
- 15,000 messages/month
- Everything in Professional
- Multi-widget layouts
- SLA tracking
- Advanced integrations
- Phone support
Enterprise
For large organizations
- Unlimited messages
- Everything in Business
- Multi-tenant architecture
- Custom integrations
- Dedicated support
- SLA guarantees
Add-ons
Enhance your experience with powerful add-ons
White Label
Remove NexChat branding completely
Custom Themes
Professional theme design service
API Access
Full REST API + Chat SDK access
All add-ons can be combined with any plan. Need something custom?Contact us
Join thousands of gaming communities that trust NexChat for lightning-fast customer support. Start your free trial today.
No credit card required. 14-day free trial.
Frequently Asked Questions
NexChat delivers sub-50ms message delivery globally - that's 10x faster than traditional platforms. Plus, our Visual Theme Studio, developer-first APIs, and gaming/hosting focus make it the perfect choice for performance-critical businesses.
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