Everything you need to deliver world-class support
Lightning Fast
Sub-50ms message delivery globally, 10x faster than traditional support platforms
Military-Grade Security
AES-256-GCM encryption for all messages, forms, and sensitive customer data
AI-Powered
RAG knowledge base with intelligent auto-replies and FAQ extraction
Branded, beautiful, blazing fast
Your customers interact with a beautifully designed, fully customizable chat widget that delivers messages in under 50ms globally.
Live Theme Customizer
Instantly preview and customize colors, positioning, themes, and layouts
Multiple Layouts
Choose between default, compact, and custom designs that work on any device
Light & Dark Modes
Automatic theme switching or manual selection to match your brand
Automate repetitive tasks with intelligence
Let AI handle common questions while your team focuses on complex issues. Our RAG knowledge base learns from your content and past conversations.
RAG Knowledge Base
Train AI on your content for accurate, context-aware responses
Intelligent Auto-Replies
AI automatically suggests or sends replies based on conversation context
FAQ Extraction
Automatically extracts FAQs from resolved conversations to improve AI
Powerful tools for efficient support
Give your team the tools they need to deliver exceptional support with smart automation, organized workflows, and real-time insights.
Key Features
Unified Inbox
Chat, tickets, and email in one seamless interface
Encrypted Forms
Collect sensitive data with ephemeral, encrypted forms
Deep Integrations
WHMCS, Pterodactyl, Discord, email, webhooks, SSO
Every plan includes all features
No feature gates - choose your plan based on message volume, not features
Communication
- Real-time chat
- Ticket portal
- Email conversations
- Message history
- Email templates
AI & Automation
- RAG knowledge base
- AI auto-replies
- FAQ extraction
- Quick responses
- Trigger messages
Security
- AES-256-GCM encryption
- Encrypted forms
- SSO integration
- Key rotation
- Visitor blocking
Integrations
- WHMCS
- Pterodactyl
- Discord webhooks
- Email integration
- Custom webhooks
Management
- Contact CRM
- Visitor tracking
- Agent roles
- Ticket categories
- Contact notes
Analytics
- Real-time dashboard
- Response metrics
- Agent performance
- Message volume
- Event logging
Customization
- Custom themes
- White-label
- Custom domain
- Announcements
- Custom branding
Enterprise
- SLA tracking
- Priority routing
- Billing management
- Usage limits
- Account linking
Built for hosting providers & modern businesses
10x Faster Performance
Sub-50ms global latency ensures your customers never wait. Built on modern infrastructure for unmatched speed.
Security First
Every message encrypted with AES-256-GCM. Secure ephemeral forms for sensitive data. Full audit logging.
Hosting-Focused
Native WHMCS & Pterodactyl integrations. Built for hosting providers, with features that matter to your business.
Hosting providers & businesses worldwide
One platform, all features
Every plan includes all features - choose based on your message volume
Monthly Pricing
Annual Pricing
Starter
Perfect for small teams
- 1,000 messages/month
- All features included
- Email support
Professional
For growing businesses
- 5,000 messages/month
- All features included
- Priority support
Business
For established companies
- 15,000 messages/month
- All features included
- Priority support
Enterprise
For large organizations
- Unlimited messages
- All features included
- Dedicated support
- SLA guarantees
- Custom contracts
Add-ons
Enhance your experience with powerful add-ons
White Label
Remove NexChat branding completely
Custom Themes
Professional theme design service
Extra Messages
Additional message capacity
All add-ons can be combined with any plan. Need something custom?Contact us
Start delivering exceptional customer support today
14-day free trial • No credit card required
Everything you need to know
NexChat delivers sub-50ms message delivery with military-grade AES-256-GCM encryption, AI-powered support with RAG knowledge base, and deep integrations with WHMCS, Pterodactyl, Discord, and email. Built specifically for hosting providers and businesses who demand both speed and security.
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