High-Performance Customer Support

NexChat: Customer Support Reimagined

Lightning-fast chat platform with advanced ticket management - the modern alternative to traditional support systems

NexChat Dashboard

Lightning Performance

Sub-50ms message delivery globally with 99.9% uptime ensures your customers never wait.

How It Works

Simple, Powerful, Effective

NexChat delivers blazing-fast customer support through intelligent automation and seamless integration.

Connect

Customers reach out through your branded chat widget. Real-time notifications ensure instant response from your team.

Convert

Smart ticket integration allows agents to seamlessly convert chats to tickets with priority routing and agent assignment.

Analyze

Real-time analytics provide insights on every interaction, response times, and agent performance to optimize your support.

Key Features

Built for Performance & Scale

NexChat combines blazing speed with intelligent features to deliver the ultimate customer support experience.

Lightning Performance Sub-50ms message delivery globally with 99.9% uptime guarantee.

Visual Theme Studio Live preview customizer with light/dark modes and custom themes on request.

Multiple Widget Layouts Choose between default, compact, and other designs that adapt to any website.

Smart Ticket Integration Seamlessly convert chats to tickets with priority routing and SLA tracking.

Full API Access Complete REST API + Chat SDK for custom widgets and ticket systems.

Advanced Analytics Real-time insights on interactions, response times, and agent performance.

NexChat Chat Interface
NexChat Customer Widget
Beautiful Chat Widget

Seamless Customer Experience

Your customers interact with a beautifully designed, fully customizable chat widget that integrates seamlessly into any website.

Instant Connections Customers connect immediately without any setup or registration required.

Branded Experience Customize colors, positioning, and styling to match your brand perfectly.

Mobile Optimized Works flawlessly on desktop, tablet, and mobile devices with responsive design.

Real-time Status Shows agent availability and response times for transparent communication.

Why Choose NexChat™

Built Different, Built Better

Purpose-built for gaming communities and hosting providers who demand the best.

Blazing Speed

< 50ms global latency, 10x faster than traditional platforms

Design Studio

Built-in theme customizer with instant preview + paid custom themes

Developer-First APIs

Build custom widgets & ticket systems with our comprehensive SDK

Gaming/Hosting Focus

Purpose-built for gaming communities & hosting providers

Unified Support Hub

Chat, tickets, and analytics in one seamless platform

Enterprise Multi-tenancy

Full white-label capabilities for agencies/resellers

Trusted by

Gaming Communities Worldwide

Join thousands of gaming communities and hosting providers who trust NexChat for their customer support needs.

Pricing

Support that scales with you

Choose the perfect plan for your support needs

Monthly Pricing

Annual Pricing

Starter

Perfect for small teams

£19.00/mo
  • 1,000 messages/month
  • Real-time chat widget
  • Basic ticket system
  • Standard analytics
  • Email support
  • NexChat branding
Most Popular

Professional

For growing businesses

£49.00/mo
  • 5,000 messages/month
  • Everything in Starter
  • Advanced ticket routing
  • Visual Theme Studio
  • Priority support
  • Advanced analytics

Business

For established companies

£99.00/mo
  • 15,000 messages/month
  • Everything in Professional
  • Multi-widget layouts
  • SLA tracking
  • Advanced integrations
  • Phone support

Enterprise

For large organizations

Custom
  • Unlimited messages
  • Everything in Business
  • Multi-tenant architecture
  • Custom integrations
  • Dedicated support
  • SLA guarantees

Add-ons

Enhance your experience with powerful add-ons

White Label

Remove NexChat branding completely

£19/mo

Custom Themes

Professional theme design service

£299/theme

API Access

Full REST API + Chat SDK access

£29/mo

All add-ons can be combined with any plan. Need something custom?Contact us

Join thousands of gaming communities that trust NexChat for lightning-fast customer support. Start your free trial today.

No credit card required. 14-day free trial.

FAQ

Frequently Asked Questions

NexChat delivers sub-50ms message delivery globally - that's 10x faster than traditional platforms. Plus, our Visual Theme Studio, developer-first APIs, and gaming/hosting focus make it the perfect choice for performance-critical businesses.

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